Stop Double-Handling Orders and Save Time With MPX

Double-handling is a hidden challenge that quietly slows your business down. It happens when teams have to repeat tasks because systems aren’t connected. 

Someone types an order into one system, then copies it into another, or updates it again later. It might not seem like a big deal, but across hundreds of orders, it costs hours every week. It also increases the chance of mistakes, which can lead to wrong deliveries, lost stock and frustrated customers. 

That’s where MPX makes a real difference. By connecting your sales, stock, warehouse and finance operations in one business operating system, MPX helps you save time, improve accuracy and boost overall warehouse efficiency.

What is double-handling?

Double-handling means doing the same job twice when you should only have to do it once. It often happens when data doesn’t flow smoothly between systems or when teams rely on spreadsheets to fill the gaps. You might be re-entering order details from emails into your order management software, manually updating stock after dispatch or copying delivery addresses into a courier platform.

Each of those repeated actions slows down your workflow and increases the risk of human error. A single mistyped number can cause delays, incorrect shipments or gaps in your stock records. It’s frustrating for staff and damaging to your customers’ experience.

Why it matters for warehouse efficiency

Every time data is handled twice, valuable time is lost. Staff end up checking figures, fixing errors and chasing updates instead of focusing on getting orders out the door. This duplication doesn’t just affect the warehouse. When systems aren’t connected, sales, finance and operations work from different sets of information. 

That makes it harder to plan accurately, control stock levels and meet delivery promises. A connected business operating system like MPX solves this by giving everyone access to the same live data. 

Sales see what’s in stock, warehouse staff know what’s coming, and finance can track every order in real time. The result is faster communication, fewer errors and smoother collaboration across the business. That’s what true warehouse efficiency looks like.

How MPX prevents double-handling

MPX removes duplication at the source by keeping all your information and processes in one place. It connects every stage of your order management workflow, so your team only needs to handle data once. Orders, stock, invoices and deliveries all flow automatically through the same system. Here’s how MPX helps:

  • Automatic order import: Orders from your website, marketplace or email feed straight into MPX, ready for fulfilment.

  • Real-time stock visibility: Each sale or pick updates your stock levels instantly across all channels.

  • Integrated shipping and invoicing:  Dispatch notes, labels and invoices are created from the same record, saving time and avoiding duplication.

  • Barcode scanning: Warehouse staff scan items once and MPX updates order, stock and finance data automatically.

  • Process automation: Tasks such as sending confirmations or tracking updates happen automatically in the background.

When everything connects through one business operating software, you eliminate the gaps that cause double-handling. MPX becomes the reliable foundation that keeps every part of your business in sync.

The benefits of connected business software

Once you stop doing the same work repeatedly, the improvements are immediate. You’ll see faster order processing, fewer errors and a noticeable drop in wasted admin time. Your teams will have the confidence that the data they’re using is accurate and up to date. With MPX, you can:

  • Work faster by removing manual steps.

  • Reduce human error with automation.

  • Improve accuracy across every department.

  • Increase warehouse efficiency with live updates.

  • Deliver better customer service through quicker fulfilment.

When your systems talk to each other, everyone benefits. Staff can focus on the jobs that matter most, customers get a smoother experience and you gain the visibility needed to make confident decisions.

One connected system for a smoother operation

Many companies use different tools for different jobs. One system handles accounting, another manages stock, and spreadsheets fill the gaps in between. It can work for a while, but before long, things start to get messy. Data gets duplicated, reports don’t match, and small issues begin to build into bigger ones.

A business operating system like MPX changes that. It brings everything together in one connected platform, allowing your data to flow freely between departments. Sales automatically update stock, warehouse activity updates finance, and every order is tracked from start to finish. You always know what’s happening across the business and can make decisions with confidence.

MPX integrates with leading ecommerce platforms, couriers and accounting systems to keep your entire operation connected. That includes Shopify, WooCommerce, eBay, Amazon, Magento, and EKM for online orders; DPD, Royal Mail, DHL and FedEx for courier management; and Xero and Sage for finance and invoicing.

With all your tools working together through MPX, you can manage every stage of the order process from one system without switching between platforms or re-entering data.

To see all available integrations and how they work together, read our Complete Guide to MPX Integrations.

That’s what sets MPX apart from traditional business software. It isn’t just another program that sits alongside the rest. It’s the system that connects them all and keeps your operation running smoothly.

With MPX, your order management process becomes easier and more reliable. Orders move through your warehouse without the need for manual updates or repeated checks. Every change is reflected instantly, giving your team full confidence in the data they’re using.

This means less time spent fixing mistakes and more time for customer service, planning and growth. It’s a simpler, more sustainable way to manage your day-to-day operations.

Ready to Get Started?

Book a demo today to see how MPX can simplify your operations, save time and help your team work more efficiently. And don’t forget to follow us on LinkedIn for more ideas and insights on creating a connected business.

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How MPX Uses Phonecheck to Streamline the Goods In Process